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POLICIES
Refund and Return Policy
I am happy for you to return
your items if you are not happy with them. However, I will only
accept the return if the following are adhered to:
1. I receive the items in the same condition as
they were sent. I will not accept any items that were broken or
damaged after they had been removed from the packaging;
2. All items must be returned in the same
packaging as they were sent;
3. You will accept the cost to return the
items.
You are entitled to a refund or exchange if you
receive items that are not described accurately. I do my best to
describe the semi-precious beads as well as I can but please keep in
mind that due to the fact they are not manmade, there will be
variations from bead to bead, strand to strand. If you have any
queries, please contact me.
Faulty
Goods
If you receive any items that are broken or
damaged through transit, please let me know. I pack all items
accordingly to prevent any damage and never send any beads that are
broken so if you do get any, it probably occurred during transit.
Since I send most parcels (unless requested) by Registered Post, you
maybe able to claim for the loss. Please, if you have any probs,
please feel free to email me.
Privacy
Policy
Any information that is provided to this company in
relation to ordering, enquiries or comments, are NOT and will
NOT be passed
on to any outside individuals or companies for any purpose
whatsoever. I wouldn't like it, so why should
you?
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